DATE: 1/17/2025 SYSTEM IMPACTED: TEST DELIVERY AND ADMINISTRATOR TOOLS
System monitors indicated that we were experiencing sporadic service interruptions which may have impacted your program. Users may have experienced connection errors or other issues during that time.
This event has now been stabilized and testing has resumed. We are continuing to investigate and a full summary of the event and resolution will be sent once it is available. The incident is tracked here – http://support.testsys.com
For more information please contact your program manager.
Thank you, ITS System Support
Posted Jan 17, 2025 - 18:05 EST
Update
DATE: 1/17/2025 SYSTEM IMPACTED: TEST DELIVERY AND ADMINISTRATOR Tools
System monitors continue to indicate that our data center provider is experiencing communication issues. Users may experience connection errors or other issues. Additional information will be shared as soon as it becomes available.
An update will be provided in approximately 15 minutes. To view these updates, please visit – http://support.testsys.com
Thank you, ITS System Support
Posted Jan 17, 2025 - 17:47 EST
Update
DATE: 1/17/2025 SYSTEM IMPACTED: TEST DELIVERY AND ADMINISTRATOR Tools
System monitors continue to indicate that our data center provider is experiencing communication issues. Users may experience connection errors or other issues. Additional information will be shared as soon as it becomes available.
An update will be provided in approximately 15 minutes. To view these updates, please visit – http://support.testsys.com
Thank you, ITS System Support
Posted Jan 17, 2025 - 17:27 EST
Update
We are continuing to investigate this issue with our team.
Posted Jan 17, 2025 - 16:44 EST
Update
Our servers have been stable for the last 30 minutes. However, we have not identified an issue. The problem is not specific to any program, software or database server. It is possible that our continuing research could trigger minor blips. We will send a further update if we see the problem return, or when we consider the problem resolved.
Posted Jan 17, 2025 - 16:12 EST
Update
Our team of engineers is continuing to investigate issues impacting test delivery. Our team has identified issues also impacting web services.
Posted Jan 17, 2025 - 15:55 EST
Update
We are aware of an issue that is potentially impacting test delivery. Engineers are actively investigating. We will update this blog every 15 minutes with updates
Posted Jan 17, 2025 - 15:30 EST
Monitoring
This is a placeholder for the testing event that begins Sunday January 12th and runs through Saturday January 25th 2025.
Proctors are encouraged to subscribe to this blog to receive exam-day updates via text or email messages.
Posted Aug 26, 2024 - 10:59 EDT
This incident affects: Admin Tools, Test Delivery, and Item Workshop.